I just learned that Covered California terminated my insurance without my knowledge!

[Glimmer of Hope]

I just moved to California and was wondering if Covered California has some glitches that I should know about. I checked with my insurance carrier and I was not terminated for non-payment. I found a recent letter that states that I do not qualify for Medi-Cal but I certainly qualify for subsidies.

As a cancer survivor it is very distressing to find that my insurance can be terminated without any notification or opportunity to find other options. I hope a quick call to Covered CA can restore my insurance and that I don't pop a rib (this happens) or experience a recurrence before then. I am just shocked that this could happen!

[subterranean]

1. Did the insurance company say why your insurance was terminated?

If you've paid your premiums on time, there's no reason your insurance should be terminated. Since you recently moved there, was there some documentation that Covered California wanted you to provide to prove your residence or eligibility? That's the only possibility I can think of. I hope you can get this cleared up and get your insurance back.

[Glimmer of Hope]

2. My insurance company told me my payment record was fine and that I needed to call

Covered California on Monday to get more information. Covered CA and my local social services office confirmed my income which was pretty easy since I only receive SSDI. I think there is some glitch in the system. It makes no sense.

Thanks for the input!

[stopbush]

3. You say you "found a recent letter." Was that from Covered CA, or your old provider?

Has CC been in touch with you in the past? If so, for how long?

[Glimmer of Hope]

4. I called CC this morning and I was reinstated but they could not determine why I

was terminated. It is very odd and distressing that this could happen. I was without insurance for only 10 days but this should never happen!