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Kali

(54,990 posts)
Fri Mar 27, 2020, 02:35 PM Mar 2020

does anyone use mobile banking? how long should it take to download the app? UPDATED

Last edited Tue Mar 31, 2020, 03:50 PM - Edit history (2)

fucking chase is abandoning the small town where I actually use the bank (I need to keep an account there for reasons, don't need advice about choice) occasionally. looking into mobile banking for doing deposits and it seems it can actually be safer than on-line banking with computer so I decided to get the app and try it out. little circle has been spinning for a long time. I even canceled it once and restarted the phone to try again. the only other app I have installed that wasn't already on the phone was for Safeway and that loaded almost instantly. I have no idea what is normal?

how long should this take? it says it is about 60 MB


update - see reply below https://www.democraticunderground.com/10181337325#post18

19 replies = new reply since forum marked as read
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msongs

(67,199 posts)
2. you can do this thru your browser, no stand alone app needed. if u have registered for
Fri Mar 27, 2020, 02:37 PM
Mar 2020

online banking thru the bank's website

Kali

(54,990 posts)
6. from what I am reading, that is less safe
Fri Mar 27, 2020, 02:40 PM
Mar 2020

in terms of data protection.

at any rate can I do deposits of checks that way?

Kali

(54,990 posts)
7. hmm, even with my somewhat slow connections this is taking too long
Fri Mar 27, 2020, 02:42 PM
Mar 2020

guess I will try again later.

CatMor

(6,212 posts)
4. I have been using it for quite some time....
Fri Mar 27, 2020, 02:39 PM
Mar 2020

I love it. So easy to make deposits. I can't remember how long it took to download the app but I don't think it was too long.

Hokie

(4,284 posts)
5. I use a mobile banking app all the time
Fri Mar 27, 2020, 02:39 PM
Mar 2020

I have an iPhone and use the app from a small regional bank where we used to live. It works fine. Since we had been with this bank for many years until we moved we called and ask them to raise the normal deposit limit on the app from $500 to $5000. It took a fairly high officer to sign off but they did it.

Oh, forgot to mention that the app downloaded fairly quickly too. No app should take more than a minute or so on a good wireless connection.

customerserviceguy

(25,183 posts)
10. What operating system does your smartphone use?
Fri Mar 27, 2020, 02:47 PM
Mar 2020

I haven't been able to update apps for at least a week on Google's Play Store for my Android smartphone.

I'm wondering if it is because of streaming video products that they sell on the same app.

Kali

(54,990 posts)
11. um, I am not sure, it is an Android... is that what you mean?
Fri Mar 27, 2020, 02:55 PM
Mar 2020

I also wonder if the problem is that it is an older phone? it is a galaxy 5.

blaze

(6,270 posts)
14. When all else fails...
Fri Mar 27, 2020, 03:39 PM
Mar 2020

Have you tried powering the phone down? Kinda like rebooting the computer?

OAITW r.2.0

(23,860 posts)
12. I had to use an app, starting about 5 yrars ago when I moved to a state that had no branches locally
Fri Mar 27, 2020, 03:33 PM
Mar 2020

I love it...I can deposit checks and download all the banking data to develop my budget. I also can transfer money to family or people who invoice me without writing paper checks.

Kali

(54,990 posts)
18. UPDATE
Tue Mar 31, 2020, 03:49 PM
Mar 2020

so, after trying to contact the bank 9and getting nowhere - 50 minute wait times equals me not waiting! - and finally finding a chat at the google store, they had me go in somewhere in settings and delete data/clear cache. that worked. who knew?

ah, the ultimate in lazy. deposited 2 checks from the desk in my living room.

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