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Stonepounder

(4,033 posts)
Tue Feb 25, 2020, 03:45 PM Feb 2020

Final Update: Getting Screwed by Amazon

Just got an email this morning from Amazon reinstating my account and closing out the disputed charges. It took 6 weeks of me doing my best to politely rip Amazon a new one. I complained to Amazon, the Better Business Bureau, and the Fair Trade Commission.

On one of my earlier posts a DUer suggested that I write to the top. So I wrote a letter (USPS not email) and sent it off to Jeff Bezos and a couple of VP's. That was the one that did the trick. Not sure which VP rattled a cage, but the dispute has been resolved in my favor, Amazon is no longer demanding that I pay $500 in fraudulent gift cards that I didn't order.

For those of you coming to this story late you can check out my previous posts about this:

https://www.democraticunderground.com/10181317652

https://www.democraticunderground.com/10181318225

Just wanted to send a BIG Thank You to all of the folks who a) allowed me to vent and b) gave helpful suggestions on how to keep at it until I got my account back. DU is a wonderful place full of wonderful folks!

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Final Update: Getting Screwed by Amazon (Original Post) Stonepounder Feb 2020 OP
Jack the giant killer!!! Karadeniz Feb 2020 #1
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