General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsTrojan??
Last edited Wed Aug 30, 2017, 02:34 PM - Edit history (1)
So this showed up when my screen image froze, purports to be from Microsoft. Obviously, I was able to open everything in another window. But I'd like to get rid of the "frozen" screen, it won't let me "X" out.
Any suggestions?
---posting this in GD in case others are having the same issue---
UPDATE: I did the control-alt-delete to task manager and ended the browser; the thing went away.
Thanks for all the help, DUers rock!
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WhiteTara
(29,730 posts)physically if need be. Restart your computer and that should be gone. This is a scam.
Xipe Totec
(43,892 posts)The_Casual_Observer
(27,742 posts)jberryhill
(62,444 posts)mikeysnot
(4,758 posts)open up Windows task manager and end process for your browser.
LuckyCharms
(17,471 posts)FLPanhandle
(7,107 posts)I had fun with the last "IRS" call I got.
SeattleVet
(5,481 posts)Kill the browser via the task manager, clear your cache, and you should be good to go.
haele
(12,689 posts)There are various ways of getting rid of adware pop-ups, most of which require you restart in safe mode after you've found a good spyware/adblock program.
I tend to use Microsoft security essentials and an adblock program, so I haven't had to deal with this, but a good starting point is to look up the RDN/Trojan.worm Infection pop-up and see what's out there to remove it safely.
But it doesn't really do anything until activated, so you're still good for now.
From Virus Research.org.
The RDN/Trojan.worm Infection pop-up is an annoying message. Take it as a sign. A sign that your computer needs to be cleaned immediately. The adware behind this pop-up is quite hazardous. It is trying to lure you into downloading questionable software.
Other people will probably chime in with a better recommendation, but I'll at least commiserate with you...
Haele
chowder66
(9,098 posts)Control-Z
(15,682 posts)will launch your task manager. All your running apps will be listed. Click/highlight your browser's name and then click end task. It will close the program. Then relaunch your browser.
LSFL
(1,110 posts)They get you to let them have remote access and if you don't buy the BS software they offer they will delete personal files and change your logon password.
My sister in law fell for it. She didn't have much on her hard drive so I did a factory reset on it.