anyone here get a resolution to a problem after bitching on yelp?

[mopinko]

i’m curious. i have a beef w a local biz. tho i’ve done business w them before, i checked their yelp this time. mostly glowing but 2-3 citing a specific problem.
the owner was actively responding to all, and offering to work w the unhappies.
well, i had the same issue. and i’m pretty pissed about it. so i went back to look at the bad reviews, and they’re gone.

i’m guessing he reached out, and made them happy. was taking down the review a condition of a refund?
since the reviews r so glowing, i assume. maybe made them sign an nda.
i wonder how many others he managed to disappear. i plan to take him to small claims court. i thought i’d warn him, and give him 30 days to pay up. i might anyway just to see how he handles it.

anyone else have similar experiences? is this y some ppl look so squeaky clean? i’ve always taken that stuff w a grain of salt, but damn, so sketchy!

[Johnny2X2X]

1. I have, more than once

One was a lawn care company who was fertilizing and doig weed control for me, they screwed up several things (damaged a gate, spun tires out on my lawn, ran over some valuable plants) and I canceled, only they forgot to cancel billing and sent me a threatening letter about paying. I went to their Facebook page, to Yelp, and to Google reviews and left bad reviews. I got a call before the end of the day making everything right. Aferwards, I removed my bad reviews.

Also, I hav had restaurants reach out after bad reviews to try to make things right.

[HAB911]

2. They may have reached out to the bad reviews

and threatened to sue. I have heard of this happening but unsure of what happened next

[seaglass]

3. June 2020 we had to cancel my daughter's July 2020 wedding due to covid. The venue was just horrible to work with

and although we did not write a bad review we had to sign a NDA to get 50% of our deposit back. We contacted a lawyer friend and tried contacting our AG before agreeing to anything but basically we were SOL.

After we came to agreement I did see negative posts from others about the venue handling of covid on Yelp, Google and the Knot - the negative reviews were all disappeared.

[mopinko]

5. i'm guessing he makes refunds conditional on nda's.

we shall see, cuz imma light the fucker up.
this is a dog related biz. i have a tat that says- you say i’m a bitch like it’s a bad thing. he’s about to find out. i’m never prouder to b a bitch than when i am a voice for the voiceless.

[LexVegas]

4. No, but I have gotten a resolution after leaving a negative Google review for businesses on two occasions. nt